Posts Tagged ‘mower maintenance’

Exmark Simplifies Equipment Management with MyExmark.com

Thursday, May 1st, 2014

Online application uses a QR codes to deliver maintenance schedules, specifications and more

 

With the launch of MyExmark.com, Exmark has made the process of searching for equipment information dramatically easier. The new application uses QR code scanning technology to give landscape maintenance professionals the ability to quickly learn more about their machines, including information about service, dealers, specifications and more.

A QR code on 2014 Exmark mowers and equipment gives owners a quick new way to access information about their machines.

A QR code on 2014 Exmark mowers and equipment gives owners a quick new way to access information about their machines.

“We launched MyExmark.com to help our customers manage their equipment more efficiently and effectively, and to keep equipment operating at peak performance,” said Exmark Director of Marketing, Daryn Walters. “Our 2014 equipment includes a QR code next to the serial number on the model plate. When the QR code is scanned, it takes the owner directly to detailed information about that piece of equipment.”

Using one of the many free QR code scanning applications available for smart phones, Exmark owners can quickly access a wide range of information about their equipment by scanning the QR code located on the model plate, including

  • Equipment specifications
  • Detailed maintenance schedules
  • Contact information and maps to local Exmark dealers
  • Warranty information
  • Special offers from Exmark

When an Exmark owner scans the QR code on a piece of Exmark equipment, they are taken to the MyExmark.com website, and are asked one question: “are you the current owner?” Once ownership is verified, the Exmark owner is taken to a whole new level of product information.

If a QR scanning application is not available, owners can access the same information by entering the serial number of a piece of equipment in at MyExmark.com. The site also tracks all of the Exmark equipment in a fleet, including machines built prior to 2014. If a piece of equipment is sold or retired, its information can be hidden from view. Owners can also report a piece of Exmark equipment stolen on the site.

Learn more about MyExmark.com by visiting the site, or on YouTube

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Mower TLC

Thursday, February 3rd, 2011

For those of you that haven’t had a chance to check out some of our older posts about maintenance for your Exmark, here’s a refresher. Sure, your Exmark mowers are tough machines, but even the metal beasts need to be shown a certain amount of care to keep giving the results you and your customers are looking for. Here are a few ways to help your equipment get the job done right.

  • Change the gas and oil soon after taking out your mower. Gas that has been sitting in the tank throughout the winter becomes lower in quality and has a tendency to go stale faster, causing damage to your mower.
  • Check the blades before any big job. Seriously. Do it. With a little practice, you can change a set of blades and be mowing in less than five minutes, and the higher quality cut is sure to impress.
  • Give your mower a good cleaning inside and out since grass clippings can often hide out of plain sight. It may require a little more work, but in the end better airflow through the deck will deliver more of the cut quality you’ve come to expect.
  • It’s not exactly manly, but reading the manual is essential for proper care of your equipment. Even if you’re a mower maintenance guru, the difference from one model to the next can be staggering.
  • If something does go wrong, call up an expert. A few well spoken words of wisdom can save a do-it-yourselfer from hours of headache.

See? It doesn’t take that much to keep your mower happy, which, in the end, will keep you happy.

We’d love to hear how you keep your mower in tip-top shape.

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Fall maintenance, Part 2

Friday, October 22nd, 2010

In this second part of our maintenance segment, we continue to provide tips to help you get your mower in tiptop shape for its hibernation period. If you missed part one of this segment, go here.

Closer inspection

This is a good time to check your machine’s belts and replace any that are frayed, cut or damaged. Check the mower’s pulleys, making sure they’re not bent, misaligned or jammed with debris. Landscape bark has a tendency to get wedged deep into the pulleys, so give them a close inspection.

Storage

Whether you’re storing your machine in a shed, under a tarp or in an enclosed trailer you want to do whatever you can to keep rodents away. Aside from thoroughly cleaning your mower, you can take other precautions to deter little critters from turning your machine into their winter home. You have your pick of traps and chemicals as well as natural means, such as Osage oranges and oil of peppermint to keep mice at bay. Peppermint candy will NOT do the trick, but invite more critters as well as insects to the party. Don’t use any harsh chemicals around your machine as they will cause damage. If you live in a rural area, you might want to consult with your local pest control office. They’re likely to give you good suggestions. Your local Exmark dealer will also be able to provide ways to keep your mower rodent-free.

Moisture is the other thing you want to keep as far away from your mower as possible. Wherever your mower is stored, make sure rain, ice and snow aren’t getting in.

We also recommend draining the fuel from your machine, or adding a fuel stabilizer. Don’t let fuel sit in your mower through the winter months.

Battery

To extend the life of your battery, best thing to do is remove it from your machine and keep it in a climate controlled area that’s between 50 and 70 degrees. For other tips on battery maintenance, check out this post.

Following these steps will ensure a safe winter season for your machines. Come spring, they’ll be ready to go back to work.

This blog post is by David Martin, customer service manager at Exmark.

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Once again, let’s talk lubrication.

Thursday, September 23rd, 2010

EngineOil_FrontIt’s true we have multiple posts discussing lubrication. (Three to be exact, but who’s counting?) But as you’re wondering why we’re getting stuck on this one topic, just remember that proper lubrication extends the life of your mower.  And, we want you to help keep those bad boys working hard for you for as long as possible.

So here’s the breakdown on what you need to know and what you should be doing:

  • Change the engine oil after the first five hours of operating a new mower.
  • Your first hydraulic oil and filter change should be at 200 hours.
  • After initial hydraulic oil and filter change, and if you’re using genuine Exmark Hydraulic Oil, change the oil and filter at maximum every 500 hours.
  • If you’re using Mobil 1 Oil, change the oil and filter at maximum every 250 hours.
  • If you are mowing hills or running bagging equipment, change hydraulic fluid and engine oil much more frequently than manufacturer’s maximum recommendations.
  • Use a high-quality oil since less expensive grease or generic brands might cost you more in the long run.
  • Engine manufacturers do not recommend the use of synthetic oils.  Find more information on Exmark’s YouTube channel at www.youtube.com/exmarkmanufacturing.
  • You have the option of using Exmark-branded engine oil, which is specifically formulated for mowers.

Did you find this post helpful? Leave us a comment below.

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Employee Spotlight: Lenny Magnall

Tuesday, June 22nd, 2010

To put it lightly, our employees rock –every single one of them. They’re the reason Exmark mowers are tough, reliable and deliver the best cut in the industry. To show our appreciation to all of the hard-working men and women who make this place tick, we’re going to feature one employee a month. Consider this to be the first of many “Thank Yous.”

Lenny Magnall – Customer Service Technician

13 years and counting.

In a nutshell, Lenny is a problem solver. Whether it’s over the phone or during face-to-face visits, he can answer questions that deal with everything from electrical issues to warranty inquiries to that clickity-click-veeee sound a mower is making while idling.

But answering questions is only part of what he does. Lenny’s also a presenter, video editor and website developer. During the off-season, he’s a road warrior, traveling around the country to speak with dealers, distributors and technicians in person. There isn’t much this guy can’t do.

On a scale of one to 10, Lenny gives his job in the customer service department a 15. His tenure in Research and Development also ranks pretty high. But he’ll never forget starting out as a welder. Putting mowers together was quite an experience. And wielding a blowtorch wasn’t bad either.

When he’s not working, Lenny’s busy fishing and coaching his three boys’ sports teams. As for mowing the lawn, you’ll rarely see him with his Exmark walk-behind. That’s because his wife has taken the reins. He would say something, but then he wouldn’t have as much time for everything else on his plate.

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New Product Announcement: Exmark-Branded Engine Oil

Wednesday, June 16th, 2010

Much like cars, mowers tend to have different personalities. You have your workhorse or your sleek rider. And much like car enthusiasts, there’s a breed of devout mower enthusiasts. On occasion, the two are one and the same. But whatever camp you happen to fall in, you probably know that a mower shouldn’t be treated like a car, especially where engine oil is concerned. Up until now, your options were limited.

Engine oil specifically designed for mowers didn’t exist. What was available was a common blend almost identical to oils manufactured for the automotive industry. Seeing the need for oil specific to the lubrication requirements of the mower, we’re excited to announce our newest product, Exmark-branded engine oil that’s formulated to deliver everything a mower needs.   It’ll help boost performance and, along with regular maintenance, it’ll help extend the life of your machine. You won’t get that out of the car oil blends.

Key benefits of the new oil include:

  • Both SAE 30 and SAE 10W-30 in one bottle.
  • Contains increased levels of zinc and phosphorus for increased lubricity.
  • No Viscosity Index Improvers that tend to shear down in high heat.
  • Synthetic formulation.
  • Gas & Diesel compatible.
  • Anti-corrosion additives.
  • API ‘SL’ and JASO rated with wet clutch compatibility for other machines in your fleet.

Check out our new Exmark engine oil and see what it can do for your Exmark here.

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